Terms and conditions
General Terms and Conditions
Terms & Conditions CREATING, PAYING FOR AND TERMINATING YOUR MEMBERSHIP Our co-working memberships are available to members who are above the age of 18. You agree to provide us with accurate and complete information about yourself when you register with us and as you use our services. You also agree to keep your information up-to-date. Don’t reveal your account password or transfer your access device to anyone else (or let them use your account). You are responsible for maintaining the confidentiality of your password and the security of your location access device. You should promptly notify us if you suspect your password or location access device has been compromised.
Linking to a company. During the online registration process, you are asked to identify a company with whom your profile is associated. You agree that you will not falsely represent your association with any company, impersonate any third party or otherwise submit any false or misleading information to us.
In the event your relationship with the company changes or is terminated, you agree to promptly update your profile to reflect this. Alternately, your individual account may have been created by an authorized representative of your employer. If you are an authorized representative, you hereby warrant and represent to us that you have the proper authority to create and terminate the company account and add and remove individual members to and from the account and agree to indemnify us for any loss we may suffer as a result of any breach of this warranty and representation.
Payments. By signing up for an account and providing your payment information, you agree to pay us the recurring or nonrecurring fees as displayed to you at the time you create your account. You acknowledge and agree that the payment instrument provided by you will be automatically charged the fees and any other amounts you may incur or be liable for (including for damages caused to any of our locations or property) in connection with your membership. Your use of the services may be immediately suspended if we are unable to charge such payment instrument for any reason. Recurring fees shall be charged on each applicable anniversary (e.g., monthly, quarterly, etc.) of the first date of the applicable period. The fees applicable to your account may be subject to modification from time to time pursuant to notice provided by us at least fifteen (15) days in advance of the payment date for which the modification would be effective. Your continued use of the services following such notice and through the payment date constitutes your agreement to such modified fees. You may at any time cancel your account as set forth below if you do not agree to any modified fees.
Account termination. If you fail, or if we suspect that you have failed, to comply with any of the provisions of these terms, we may, at our sole discretion and possibly without prior notice to you, restrict your access to your account and our services and/or terminate your account with immediate effect. In addition, we may decline to renew your subscription at the end of your subscription period for any reason or for no reason. Cancellation will be effective immediately upon our receipt of notice of cancellation. We do not provide refunds upon termination or cancellation of your account with respect to amounts already paid.
USING OUR LOCATION Conference Rooms and Workspaces. You will be entitled to use our workspace or conference rooms, all subject to availability. You can review the current schedule and reserve conference rooms in 1/2 and full hour blocks using our Cobot Booking System.
Mail You may elect to receive mail and packages at our location. If you have done so, we will accept mail and deliveries on your behalf during such a location’s regular business hours regular business days. We have no obligation to store such mail or packages for more than thirty (30) days of our receipt or if we receive mail or packages after you terminate your membership. This feature is meant to allow you to accept business correspondence from time to time. It is not meant for an address for the receipt of merchandise or personal goods. As such, we have no obligation to accept bulk or oversized mail or packages.
The thINCubator is not a mail service. We will not forward mail to additional addresses, nor may co-working memberships be used for companies that don’t maintain an active presence in the space (at least one day per month).
Community Guidelines. Our community guidelines govern the expected behavior in such location, which you must comply with. These guidelines may be revised from time to time. In general, we expect that you will not perform any activity that is reasonably likely to be disruptive, damaging or dangerous to other members, their guests or the property, or to our employees or our location or personal property. This includes things your mother would disapprove of. You may not use the services in a manner that: promotes or incites racism, bigotry, hatred or physical harm of any kind against any group or individual; bullies, defames, harasses or advocates stalking of, or the intimidation of another person; involves pornographic or obscene materials; is harmful, abusive, threatening, offensive, defamatory or libelous; invades the privacy or discloses the private information of anyone; violates someone’s right of publicity; impersonates others or in a manner intended to or does mislead or confuse; is used for unlawful purposes or for promotion of dangerous and illegal activities; involves spamming or the sending of mass solicitations; implies that any statements you make are endorsed by us; is false, deceptive or misleading, or misrepresents or deceives others as to the source, accuracy, integrity or completeness; infringes any intellectual property or proprietary rights of others; transmits any restricted, confidential or proprietary information of others; or transmits content prohibited under any law, rule or court order, or prohibited as a result of any employment, contractual or other legal obligation or relationship.
Security For security purposes, we regularly record via video certain areas of our location. We also require that you take responsibility for letting in clients you may be transacting business with and must be on-premise. The use of thINC for additional employees/ collaborating partners requires the purchasing of a day-pass.
You may be required to present valid, government-issued photo identification in order to gain access to our locations.
Property We are not responsible for any property you may leave behind in our location. It is your responsibility to ensure that you have retrieved all of your personal items prior to leaving. From time-to-time, we will notify users of items that have been left in the space. It’s your responsibility to claim those left behind items before the disposal date.
Damage You may be held liable (and do hereby authorize us to charge you) for the repair cost for all damage to our locations and items therein caused by you or your clients.
Common Areas Common spaces in our locations are to be accessed by you and your clients in the time immediately prior to and following your reserved time in the location. They are for temporary use and not as a place for continuous, everyday work.
INDEMNIFICATION You agree to hold us harmless. You agree to indemnify and hold harmless us, our officers, directors, employees, agents, representatives and affiliates, and our third-party providers and partners (including the owners of the locations for our locations), from any claims, damages, losses, costs, reasonable attorneys’ fees or other expenses that arise directly or indirectly out of or from your violation of the terms of service, your use of our services, or any information, content or materials contained, displayed or available therein, by you or any other person accessing them under your authorized access methods, your violation of the rights of any third party or your submissions, except in each case to the extent any of the foregoing arises directly out of our gross negligence or willful misconduct.
You agree to cooperate with us. From time to time, we may investigate any actual, alleged or potential violations of these terms of service. You agree to cooperate fully in any of these inquiries. You waive any and all rights against us, our officers, directors, employees, agents, representatives, and affiliates, and agree to hold them harmless in connection with any claims relating to any action taken by us as part of our investigation.
In short, be awesome to each other, and take care of the facility.
Don’t hit people.
Put things back where you found them.
Clean up your own mess.
Don’t take things that aren’t yours.
Say you’re sorry when you hurt somebody.
Wash your hands before you eat.
Warm cookies and cold milk are good for you.
Live a balanced life—learn some and think some and draw and paint and sing and dance and play and work every day.
Take a nap every afternoon.
When you go out into the world, watch out for traffic, hold hands, and stick together.
Wonder. Remember the little seed in the biodegradable cup: The roots go down and the plant goes up and nobody really knows how or why, but we are all like that.